Privacy policy.
Privacy Policy
Effective Date: 1 January, 2025
At Jolly Castle Hotel, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and interact with us. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect personal information when you make a reservation, inquire about our services, or use certain features of our website. This may include:
Personal Identification Information: Name, email address, phone number, and payment details.
Non-Personal Information: IP address, browser type, operating system, and other technical data related to your visit.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process bookings and reservations.
To communicate with you about your reservation, promotions, and events.
To enhance your experience on our website.
To respond to inquiries and feedback.
To improve our services and website functionality.
3. How We Protect Your Information
We implement appropriate physical, electronic, and administrative safeguards to protect your personal data from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers to facilitate the operation of our hotel services, such as payment processors and reservation systems. These providers are obligated to keep your data confidential and use it solely for the purposes of providing their services to us.
5. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. Cookies are small files placed on your device that help us remember your preferences and improve our site’s functionality. You can choose to disable cookies through your browser settings, but this may affect your experience on our website.
6. Links to Third-Party Websites
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Your Rights
You have the right to access, update, or delete the personal information we hold about you. If you wish to exercise any of these rights, please contact us using the information below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:
Jolly Castle Hotel
Email: hello@jollycastlehotel.com
Phone: +1-268-720-6559
Address: Jolly Harbour Road, Jolly Beach, St. Mary's, Antigua W.I.